Contact Us
Contact Our Pet-Safe Plant Specialists
Whether you have questions about ASPCA plant verification, need guidance choosing the right non-toxic houseplants for your pets, or want personalized care advice, we are here to help.
Every message receives a personal response from our plant specialist. We built Root & Reach Botanicals on the belief that real expertise and genuine support set this business apart from general plant retailers, and that extends to every customer conversation.
How We Can Help You
ASPCA Verification Questions
Questions about how we verify plants against the ASPCA database, what ASPCA-verified non-toxic means, or concerns about a specific variety's safety status.
Plant Care Guidance
Personalized watering, light, and care advice for the specific plants in your Root & Reach collection, including troubleshooting guidance for any challenges you encounter.
Custom Plant Recommendations
Tell us about your space, experience level, light conditions, and pets. We will recommend the most appropriate ASPCA-verified non-toxic varieties from our collection.
Order and Shipping Questions
Questions about current orders, shipping timelines, our plant health guarantee, or the cold-weather shipping protocols we use to protect plants in transit.
Wholesale Inquiries
Retailers and businesses interested in carrying ASPCA-verified non-toxic houseplants are welcome to reach out to discuss wholesale purchasing arrangements.
Media and Partnership Inquiries
Press, editorial, and partnership inquiries are welcome. We are happy to discuss our expertise in pet-safe plant curation and ASPCA verification processes.
Why Our Plant Safety Expertise Matters
- Every plant cross-referenced with the ASPCA Animal Poison Control Center database before joining our inventory
- Scientific name confirmed at the source to ensure ASPCA database cross-references are accurate
- Additional veterinary toxicology sources reviewed alongside ASPCA data for all varieties
- The only U.S. plant retailer whose entire inventory is exclusively ASPCA-verified non-toxic
- Lifelong plant expertise behind every curation and care recommendation
- Ongoing monitoring of ASPCA database updates to keep our collection current
- Direct relationships with premium greenhouse partners in Southern California and Central Florida
Our Response Standard: We respond to all inquiries within 24 to 48 hours, Monday through Friday. Every message receives our personal attention, not an automated response. If you contact us on a weekend, we will respond first thing the following business day.
Get in Touch
Use the contact form below or reach us directly at support@rootandreachbotanicals.com
Include as much detail as you like about your space, your pets, and your plant goals. The more context you share, the more specifically we can help.